GOVERNANCE & TRUST

Terms of Service

Effective date: 22 June 2026 · Costframe may update this policy from time to time.

1. Acceptance of Terms

By creating a Costframe account or utilizing our read-only cloud cost optimization platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not access or use the platform.

2. Service Scope & Responsibility

Costframe provides read-only cloud cost analysis and related reporting. We process and analyze your cloud provider billing files and configuration footprints to identify inefficiencies and suggest remediation actions.

Any cost estimates or projected savings are suggestions. You acknowledge that you are solely responsible for verifying and implementing any optimization modifications (e.g., resizing VM instances or converting database tierings).

3. Authorization & Cloud Scopes

To deliver our auditing service, you must authorize Costframe to access your cloud platforms. You agree to grant us strictly **read-only** authorization (using roles such as Reader and Cost Management Reader).

You agree never to configure or grant write, edit, delete, or management permissions to Costframe. Costframe is structurally engineered as a read-only analyzer and does not call any mutating APIs on your cloud environment.

4. Account Credentials & Security

You must provide accurate account information during Clerk-managed onboarding. You are fully responsible for maintaining the confidentiality of your account session credentials and for all operations that occur within your Costframe organization workspace.

Your connected cloud secrets are securely stored using AES-256-GCM encryption and are never displayed back in the UI after initialization.

5. Limitation of Liability

To the maximum extent permitted by law, in no event shall Costframe, Inc. be liable for any indirect, special, incidental, or consequential damages (including, without limitation, loss of cloud credits, down-time, deployment errors, or operational interruptions) arising out of your use or inability to use the platform.

6. Modifications to Terms

Costframe may update these terms from time to time. Your continued use of our services following the publication of revised terms constitutes your explicit acceptance of the modifications.

Contact Us

For questions regarding our Terms of Service, contact us at legal@costframe.co.